Terms and Conditions

Welcome Events TERMS AND CONDITIONS OF SERVICE

Client agrees to the terms of this agreement immediately upon provided payment to the agency.

1. HOURLY BILLING
   Client will be billed for the time; the Staff begins work on an official call time (collectively the Staff arrival time, requested by the client) specified, until staff is signed off at the end of the event. Six hours minimum service applies to all bookings.
2. ARRIVAL TIME
   Agency's Staff will make every effort to arrive early before the official call time. In case, the Staff arrives late due to the agency Staff fault, the six hour minimum Staff booking required will be forfeited and the client will be billed only for the hours the Staff were on the assignment.
3. SERVICE GUARANTEE
   The agency Staff will perform the following service for the Cclient; (a) Bar Staff will set up a bar stations to serve beverages and make mixed drinks. Bar staff will break down and clean bar stations during and immediately following the event. (b) Wait Staff will set up chairs, tables, flatware, utensils and buffet stations and will perform services such as serving food, drinks and cleaning tables. Following the event, wait Staff will clean, break down, and stock tables and chairs. (c) BBQ Grillers will set up a barbecue stations. BBQ griller service includes cooking and warming meat and vegetables, preparing plates and serving guests. Agency Staff may be asked to perform additional services with a prior approval from the Agency.
4. SERVICE LIMITS
   Client is not allowed to request or knowingly allow Aagency Staff to serve liquor to minors or to the mentally incompetent persons. Client should assume sole responsibility for verifying, that all individuals being served are of legal drinking age. Client also should assume responsibility for monitoring the service of alcohol to intoxicated individuals at the event. Bar Staff reserves the right to refuse service to anyone believed to be overly intoxicated, belligerent or without proper proof of age. Client should not hold agency responsible for (a) liability and damages incurred as a result of serving alcoholic beverages to a minor or mentally incompetent person client maintains sole responsibility for all injuries and damages caused by any food or beverage served at the event by agency Staff. Client agrees that none of agency Staff will be allowed or required to warm or cook food (with exception of BBQ Grillers), clean restrooms, wash utensils or dishes, move tables, chairs and other furnishings up or down stairs, or carry overweight items without prior written approval from the agency. Additionally, each Aagency Staff member may set up and break down no more than thirty chairs and three tables at any scheduled event.
5. LEGAL
   Client should not hold agency and agency officers liable against any and all legal claims or attorneys' fees resulting from operation or use client-owned or client-leased vehicles, machinery and equipment by agency Staff. THE CLIENT AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS AGENCY, FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING AND WITHOUT LIMITATION ATTORNEY'S FEES, BODILY INJURY CLAIMS, PROPERTY DAMAGE, LOSS OF TIME AND/OR INCONVENIENCE, RESULTING FROM OR ARISING IN CONNECTION WITH PROVIDED SERVICE REGARDLESS OF CAUSE OR FAULT.
6. PAYMENT AND CANCELLATION
   Full payment is required to complete Staff booking. All bookings cancelled within 14 days of an event date are subject to 40% cancellation fee. All bookings cancelled within 3 business days of an event date will be subject to 100% cancellation fee.
7. ADDITIONAL FEE
   Extra working hours are subject to additional fee as a standard hourly rate per Staff member.
8. NO SOLICITATION OF AGENCY STAFF AND PLACEMENT SERVICES
   Due to transparent business practice agency to Client agrees not to solicit or offer a job to the agency Staff directly, for one year following the completion of the assignment. Client agrees not to permit or cause agency Staff to be hired by another firm for at least one year following the completion of the assignment, without expressed written permission from the agency.